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Table 6 Results of Beattie and Murphy instrument utility matrix

From: Instruments to measure patient experience of healthcare quality in hospitals: a systematic review

Instrument Primary purpose Validity Reliability Cost efficiency Acceptability Educational impact
   Content/theoretical development Construct (structural, cross-cultural) Criterion validity Internal consistency Other reliability Was the correct error source investigated? Rating Rating Rating
HCAHPS National comparisons *(−) ****(?)   ****(+) ***/****(+?) Y * *** ***
QPP Quality improvement ****(+) ***(+?) *(+) ****(+)   Y ** ** **
QPPS Quality improvement    ****(+) ****(+)   P *** *** **
PPE-15 National performance indicators ****(+) ****(+) ***(+) ***/****(+)   P ** *** **
NHSIP National performance indicators ****(+)    **(?)   N * *** **
SIPES National comparisons ****(+)    *(+)   N * **** ***
HKIEQ National comparisons ****(+) **(+?)   **(+) **(+) Y * *** **
PEQ Quality improvement and national surveillance ***(+) **/***(+?)   **(+) **(+) Y ** **** *
NORPEQ Cross-national comparisons in Nordic countries ***(+) ***(+)   **(+) ***(+) Y *** **** ***
I-PAHC Quality improvement in low-income settings ****(+) ***/****(+?)   ****(+)   P *** *** ***
PPQ Local quality improvement ****(+) ****(+)   ****(+)   P ** **** ***
  1. Ratings of study quality: *poor, ** fair, ***good, ****excellent. Ratings of measurement results: (+) positive rating, (−) negative rating, (?) indeterminate rating, (+?) mixed. Correct source of error: Y yes, N no, P partial