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Table 2 Data extraction form

From: Instruments to measure patient experience of health care quality in hospitals: a systematic review protocol

General information



Country of origin


Instrument detail

Outcome measure

Purpose/use instrument

Number and type of categories

Number of items

Scale design

Type of patients

Type of environment

Utility characteristics


Theoretical/conceptual framework

Types of validity tests conducted and results


Type of tests conducted and results

Response rate

Sample size

Educational impact

Ease and usefulness of interpretation

Feedback mechanism

Cost efficiency

Number of raters required to detect difference

Level of expertise required for scoring and analysis


Content validity outcomes- appropriateness of language

Time required to compete the instrument

Timing of administration

Mode of administration (that is, self-completion)

Acceptability by clinical teams and managers