From: Instruments to measure patient experience of healthcare quality in hospitals: a systematic review
Property | Rating | Quality criteria |
---|---|---|
Reliability | Â | Â |
 Internal consistency | (+) | (Sub)scale unidimensional AND Cronbach’s alpha(s) ≥0.70 |
? | Dimensionality not known OR Cronbach’s alpha not determined | |
(−) | (Sub)scale not unidimensional OR Cronbach’s alpha(s) <0.70 | |
 Measurement error | (+) | MIC > SDC OR MIC outside the LOA |
? | MIC not defined | |
(−) | MIC ≤ SDC OR MIC equals or inside LOA | |
 Reliability | (+) | ICC/weighted Kappa ≥0.70 OR Pearson’s r ≥ 0.80 |
? | Neither ICC/weighted Kappa, nor Pearson’s r determined | |
(−) | ICC/weighted Kappa <0.70 OR Pearson’s r < 0.80 | |
Validity | Â | Â |
 Content validity | (+) | The target population considers all items in the questionnaire to be relevant AND considers the questionnaire to be complete |
? | No target population involvement | |
(−) | The target population considers all items in the questionnaire to be irrelevant OR considers the questionnaire to be incomplete | |
 Construct validity |  |  |
 Structural validity | (+) | Factors should explain at least 50 % of the variance |
? | Explained variance not mentioned | |
(−) | Factors explain <50 % of the variance | |
 Hypothesis testing | (+) | Correlation with an instrument measuring the same construct ≥50 % OR atleast 75 % of the results is in accordance with the hypotheses) AND correlation with related constructs is higher than with unrelated constructs |
? | Solely correlations determined with unrelated constructs | |
(−) | Correlation with an instrument measuring the same construct <50 % OR <75 % of the results is in accordance with the hypotheses OR correlation with related constructs is lower than with unrelated constructs |