Table 5 Web of Science search terms

Care setting

‘Primary care’ OR ‘Primary Health Care’ OR ‘After-Hours Care’ OR Out-of-hours

OR ‘Emergency care’ OR ‘Emergency Medical Services’ OR ‘Urgent care’ OR ‘Ambulatory Care’

AND

Triage

Triage OR ‘Telephone consultation’

AND

Digital

Digital OR Computer OR Software OR Online OR Internet OR Web OR Computerised OR Computerized OR electronic OR ECDSOR CCDS* OR ‘Decision support system’