Skip to main content

Table 2 Implementation and service outcomes

From: Thematic areas and complexity of integrated community case management (iCCM) design, implementation, and evaluation: protocol for a scoping review

Implementation and service outcome Definition
Acceptability The perception among implementation stakeholders that a given treatment, service, practice, or innovation is agreeable, palatable, or satisfactory.
Adoption The intention, initial decision, or action to try or employ an innovation or evidence-based practice. Adoption also may be referred to as “uptake.”
Appropriateness The perceived fit, relevance, or compatibility of the innovation or evidence-based practice for a given practice setting, provider, or consumer, and/or perceived fit of the innovation to address a particular issue or problem.
Costs The cost impact of an implementation effort, including itemized costs of administration overheads, commodities and supplies, and human resources.
Coverage The extent to which an intervention provides services to the target population.
Effectiveness How well the applied intervention or innovation successfully produces or influences the desired outcome.
Efficiency How optimally resources are applied in the implementation of an intervention or innovation, or to what extent the intervention or innovation produces a desired output relative to its time and resource expenditure.
Equity The absence of remedial differences in the delivery and reception of services of an intervention among its target population.
Feasibility The extent to which a new treatment, or an innovation, can be successfully used or carried out within a given agency or setting.
Fidelity The degree to which an intervention was implemented as it was prescribed in the original protocol or as it was intended by the program developers.
Penetration The integration of a practice within a service setting and its subsystems.
Quality The extent to which an intervention and its services are effective, timely, patient-centered, and safe. Quality can be considered a composite indicator of various dimensions and service indicators.
Sustainability The extent to which a newly implemented treatment is maintained or institutionalized within a service setting’s ongoing, stable operations.
Timeliness How rapidly an intervention or service addresses the intended target population or patient within an appropriate timeframe.