| Navaneethan 2017 | Metsch 2016 | Giordano 2016 | Bassett 2016a | Percac-Lima 2015 | Metsch 2015 | Fiscella 2012 | Sullivan 2012 | Kneipp 2011 | Ell 2009 | Wohl 2006 | Gardner 2005 |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Provide education (written or verbal) | b | b | b | b | Â | b | b | b | b | b | b | c |
Schedule healthcare appointments | b | b | b | Â | Â | b | b | Â | b | Â | Â | Â |
Attend patient appointments | b | b | Â | Â | Â | c | b | Â | b | Â | Â | c |
Facilitate healthcare referrals | b | b | Â | Â | Â | b | c | b | c | Â | b | b |
Improve communication with HCP | Â | Â | Â | Â | Â | Â | b | b | c | Â | b | Â |
Provide information to HCP | b | b | Â | Â | b | Â | b | Â | c | Â | b | c |
Act as an interpreter | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â | Â |
Support self-management | b | b | b | b | Â | b | Â | Â | c | b | b | b |
Provide social and emotional support | b | b | b | b | Â | c | c | b | b | c | b | b |
Help patients with goal setting | Â | b | b | Â | Â | c | Â | c | b | Â | b | c |
Link patients to social resources | b | b | Â | Â | c | b | b | c | b | Â | b | Â |
Link patients to billing/insurance personnel | b | b | Â | Â | c | b | c | c | c | Â | b | c |
Link patients to financial resources | b | Â | Â | Â | c | c | b | c | c | Â | b | Â |
Liaise with employer to ensure health needs are met | Â | Â | Â | Â | Â | Â | Â | Â | b | Â | Â | Â |
Monitor attendance and follow-up after missed appointments | Â | Â | Â | Â | Â | Â | c | b | c | Â | Â | Â |
Other | Â | Â | Â | Â | b Appointment reminders | b Arrange transportation | Â | b Arrange transportation | Â | Â | Â | Â |