Thom 2014/2015, Willard-Grace 2015 | Prezio 2013 | Spencer 2011 | Svoren 2003 | Gary 2003 | Laffel 1998 | Corkery 1997a | |
---|---|---|---|---|---|---|---|
Provide education (written or verbal) | b | b | c | b | b | ||
Schedule healthcare appointments | b | b | b | b | b | b | |
Attend patient appointments | b | c | b | ||||
Facilitate healthcare referrals | b | b | b | b | |||
Improve communication with HCP | b | b | c | ||||
Provide information to HCP | b | b | |||||
Act as an interpreter | c | b | |||||
Support self-management | b | b | b | b | b | ||
Provide social and emotional support | b | b | b | ||||
Help patients with goal setting | b | b | c | c | |||
Link patients to social resources | b | c | c | ||||
Link patients to billing/insurance personnel | b | b | |||||
Link patients to financial resources | c | ||||||
Liaise with employer to ensure health needs are met | |||||||
Monitor attendance and follow-up after missed appointments | c | b | b | b | |||
Other |