Table 2 Patient navigator activities across included studies for individuals with diabetes
|
Thom 2014/2015, Willard-Grace 2015 | Prezio 2013 | Spencer 2011 | Svoren 2003 | Gary 2003 | Laffel 1998 | Corkery 1997a | |
|---|---|---|---|---|---|---|---|
| Provide education (written or verbal) | b | b | c | b | b | ||
| Schedule healthcare appointments | b | b | b | b | b | b | |
| Attend patient appointments | b | c | b | ||||
| Facilitate healthcare referrals | b | b | b | b | |||
| Improve communication with HCP | b | b | c | ||||
| Provide information to HCP | b | b | |||||
| Act as an interpreter | c | b | |||||
| Support self-management | b | b | b | b | b | ||
| Provide social and emotional support | b | b | b | ||||
| Help patients with goal setting | b | b | c | c | |||
| Link patients to social resources | b | c | c | ||||
| Link patients to billing/insurance personnel | b | b | |||||
| Link patients to financial resources | c | ||||||
| Liaise with employer to ensure health needs are met | |||||||
| Monitor attendance and follow-up after missed appointments | c | b | b | b | |||
| Other |
